Refund & Cancellation Policy
We want you to love what you order. Because we are a small business offering carefully selected pieces, please read this policy carefully before purchasing.
All sales are final
We do not accept returns or exchanges for reasons such as a change of mind or an item not fitting. Every product lists sizes S to 15XL along with a size chart — please check your measurements against the size chart before ordering. If you are unsure about sizing, message us before you buy and we will gladly help.
Damaged, defective, or wrong items
We check every order before dispatch, but if your item arrives damaged, defective, or is not what you ordered, we will make it right.
To raise a claim, contact us within 48 Hours of delivery at handydandystoree@gmail.com or 9871138118, with your order number and clear photos — and, ideally, a video taken while opening the parcel.
Once verified, we will offer a replacement (subject to availability) or a full refund. We strongly recommend recording an unboxing video, as it helps us resolve any claim quickly.
Order cancellations
You may cancel an order before it has been dispatched. Please contact us as soon as possible at 9871138118 or handydandystoree@gmail.com. Once an order has been dispatched, it cannot be cancelled. If you cancel in time, or if we cancel your order, you will receive a full refund.
Refunds
Approved refunds are processed to your original payment method through Razorpay within 5-7 business days of approval. The time it takes to reflect in your account depends on your bank or payment provider.
Contact
handydandystoree@gmail.com / 9871138118
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